Me, the Content. You, the Product. Us, the Experience.

As a content designer, I thrive in the intersection of words and design—a delicious overlap of storytelling and systems thinking. I enjoy setting course (and at times, course-correcting) for the needs of real people, empathizing with their experiences and doing my part to help improve them. No matter the circumstances, I always keep three things top of mind: usability, consistency, and inclusivity. Check out a few of my projects below.

Screen Shot 2021-08-19 at 2.35.10 PM.png

Custom spending categories

Designing the content around NerdWallet's new cash flow feature: custom spending categories.

Competitive analysis, information architecture, wireframing, UX writing

CHECK IT OUT

Idioms and Slang to Avoid, style guide revamp

Fleshing out the "idioms and slang to avoid" section of NerdWallet's Diversity, Equity, and Inclusion guidelines.

Etymological research, brand design, voice and tone

CHECK IT OUT

Screen Shot 2021-07-16 at 4.34.29 PM.png

Product Card Consolidation, an audit

Auditing inconsistent product cards in order to align their copy and content across NerdWallet's verticals.

Content audit, UX writing, legal review

CHECK IT OUT

Sync conflict messaging

Rewriting BILL's cryptic and jargony "Sync" error messages in order to slash its overwhelming share of customer service calls.

UX writing, voice and tone

CHECK IT OUT

Screen Shot 2022-06-08 at 10.36.39 AM.png

Access to Achievement, the mother of all revamps

Revamping the Access to Achievement Education Foundation's website for usability and accuracy.

Heuristic evaluation, information architecture, content design, copyediting

CHECK IT OUT

Wrindie, self-publishing by and for "the little guys"

Designing an app mashup of NerdWallet and Webtoon that demystifies the self-publishing process.

Market research, brand design, wireframing, interaction design, prototyping

CHECK IT OUT