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Find me at the intersection of content and design 

Backed by an interaction design degree, my content design practice revolves around product strategy—that delicious overlap of storytelling and systems thinking. I thrive in setting course (and at times, course-correcting) for the needs of users, giving a voice to their experiences as much as to the products they use. Check out a few of my projects below.

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Custom spending categories

Designing the content around NerdWallet's new cash flow feature: custom spending categories.

Competitive analysis, information architecture, wireframing, UX writing

Idioms and Slang to Avoid, style guide revamp

​Fleshing out the "idioms and slang to avoid" section of NerdWallet's Diversity, Equity, and Inclusion guidelines.

Market research, brand design, content management

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Sync conflict messaging

Rewriting BILL's cryptic and jargony "Sync" error messages in order to slash its overwhelming share of customer service calls.

UX writing, voice and tone, systems thinking

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Wrindie, self-publishing by and for "the little guys"

Designing an app mashup of NerdWallet and Webtoon that demystifies the self-publishing process.

Market research, competitive analysis, brand design, wireframing, UX writing, interaction design, prototyping

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Product Card Consolidation, an audit

Auditing inconsistent product cards in order to align their copy and content across NerdWallet's verticals.

Content audit, UX writing, legal review

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Access to Achievement, the mother of all revamps

Revamping the Access to Achievement Education Foundation's website for usability and accuracy.

Heuristic evaluation, information architecture, content design, copyediting

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